Privacy Policy – Peleza Graphics

Effective Date: October 2025
Website: www.pelezagraphics.co.za
Email: info@pelezagraphics.co.za

At Peleza Graphics, we value your trust and are committed to protecting your privacy and personal information. This Privacy Policy outlines how we collect, use, store, and safeguard your information when you visit or interact with our website, services, and digital platforms.

By using our website, you agree to the terms of this Privacy Policy.

1. Introduction

Peleza Graphics is a creative agency based in South Africa specializing in graphic design, web development, and photography. We respect your right to privacy and ensure that any information you share with us—whether through our website, contact forms, or direct communication—is handled with the highest level of care and confidentiality.

This Privacy Policy complies with:

The Protection of Personal Information Act (POPIA) of South Africa,
The General Data Protection Regulation (GDPR) (for EU visitors), and
Google AdSense policies and other advertising network requirements.

2. Information We Collect

We collect both personal and non-personal information to help us provide and improve our services.

2.1 Personal Information

We may collect the following types of information when you contact us, request a quote, or use our services:

Full name
Email address
Phone number
Business name
Website URL (if applicable)
Project or service details
Messages or inquiries you send to us

2.2 Non-Personal / Technical Information

We automatically collect certain data to improve our website and user experience:

Browser type and version
Device information
IP address and approximate location
Pages visited and time spent on the site
Referring website or search query

This data helps us understand user behavior, improve site performance, and optimize content.

3. How We Use Your Information

We use your information to provide the best creative experience possible. Specifically, we may use it to:

Respond to inquiries and provide customer support
Deliver requested services (design, web, photography)
Send project updates and communication
Personalize website content and recommendations
Improve the functionality and security of our website
Analyze website performance and visitor behavior
Display relevant advertising (including Google AdSense ads)

4. Use of Cookies

Our website uses cookies and similar tracking technologies to enhance your browsing experience.

Cookies allow us to:

Remember your preferences
Understand user behavior
Track ad performance and analytics
Deliver personalized ads (Google AdSense, Google Analytics)

You can manage or disable cookies in your browser settings. However, doing so may limit some site functionality.

5. Google AdSense & Advertising Partners

Peleza Graphics displays Google AdSense ads and may partner with other third-party ad networks.

These services use cookies and tracking technologies to show personalized advertisements based on your browsing history and interests.

Third-party vendors, including Google, use the DoubleClick DART cookie to serve ads based on prior visits to our website or other sites.
Users may opt out of personalized advertising by visiting:
👉 https://adssettings.google.com/

6. Third-Party Links

Our website may contain links to external websites or resources (such as client portfolios, partners, or social media pages).
We are not responsible for the privacy practices, content, or data collection methods of third-party sites.

When you leave our website, we encourage you to read the privacy policies of those websites before providing personal information.

7. Data Retention

We retain your information only for as long as necessary to:

Provide our services,
Fulfill contractual and legal obligations,
Resolve disputes, and
Maintain business records.

Once no longer needed, your information is securely deleted or anonymized.

8. Data Protection & Security

We use modern security measures to protect your data against unauthorized access, misuse, or disclosure.
Our protections include:

Secure SSL encryption
Firewalls and anti-malware tools
Restricted access to sensitive data
Regular website maintenance and updates

Despite our best efforts, no online transmission is 100% secure. You use our site and services at your own risk, but we continuously monitor and improve our security practices.

9. Your Rights

As a user, you have several rights regarding your data, including:

The right to access your personal information
The right to correct or update your data
The right to withdraw consent to data processing
The right to delete or request removal of your data
The right to opt out of marketing communications

To exercise any of these rights, please contact us at:
📧 info@pelezagraphics.co.za

10. Email Communications

If you subscribe to our newsletter or contact us through email, we may send you updates, offers, or service announcements.
You can opt out anytime by clicking the “unsubscribe” link in any of our emails or by contacting us directly.

11. Children’s Privacy

Our website and services are intended for individuals aged 16 and above.
We do not knowingly collect or store personal information from children under 16.
If you believe a child has submitted personal information, please contact us immediately for removal.

12. International Data Transfers

Although our website operates from South Africa, some of your information may be processed by servers outside the country.
We ensure that any international data transfers comply with applicable data protection laws and are handled securely.

13. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal and operational reasons.
The revised version will always be posted on this page with an updated “Effective Date.”

By continuing to use our site after updates, you acknowledge and accept the new terms.

14. Your Consent

By using this website, you consent to:

The collection and use of your data as described in this Privacy Policy,
The use of cookies and analytics tools, and
The serving of Google AdSense and personalized ads (where applicable).

15. Contact Us

If you have any questions, concerns, or complaints about our Privacy Policy or how your information is handled, please contact us at:

Peleza Graphics
📍 South Africa
📧 info@pelezagraphics.co.za
🌐 www.pelezagraphics.co.za

16. Compliance with Google AdSense and Legal Standards

This Privacy Policy has been drafted in compliance with:

Google AdSense Program Policies
POPIA (South Africa’s Protection of Personal Information Act)
GDPR (European Union General Data Protection Regulation)

We aim to maintain transparency, user safety, and ethical advertising practices at all times.

17. Final Statement

Your privacy is our priority.
At Peleza Graphics, we blend creativity and responsibility—not just in our work but also in how we handle your information.

We believe that trust and transparency form the foundation of every great creative relationship, and we remain committed to protecting your data, your brand, and your confidence in us.